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Amazon Contact Center Platform Administrator

Cognizant

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About the job

Job Description – AWS Connect Administrator Position Title AWS Connect Administrator / Contact Center Platform Administrator **Location :** Remote - Please note, this role is not able to offer visa transfer or sponsorship now or in the future\* Key Responsibilities Amazon Connect Administration Administer and support Amazon Connect environments across production and non-production instances. **Configure and maintain:** Contact Flows Queues Routing Profiles Agent Profiles Security Profiles Hours of Operation Quick Connects Call Recording Settings…