About the job
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. The **Customer Service Representative for Professional Liability** provides frontline support to policyholders, addressing inquiries and resolving issues related to coverage, claims, billing, and account information. The CSR handles both inbound and outbound customer interactions to ensure needs are met accurately, efficiently, and with empathy. This role contributes directly to customer satisfaction, retention, and the overall success of the Customer…