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About the job
### **Bilingual Customer Service Representative (CSR)** **Location:** Phoenix, AZ **REMOTE ROLE** (must live in the greater Phoenix area- 1 hour from Phoenix) **Pay:** $20/hour **Schedule:** Monday–Friday, flexible between **7:45 AM–5:15 PM** **Training:** 3 weeks, **8:30 AM–5:00 PM** **Requirement:** Background check **Responsibilities** - Handle high-volume inbound calls related to individual and business tax inquiries - Resolve Tier 1 issues and review taxpayer accounts - Verify, gather, and update customer information across multiple systems - Educate customers on online tools…