Bilingual Customer Service Representative (English/Spanish)- Fairfax

About the job

You will be responsible for answering incoming phone calls, responding to text messages and emails, assisting clients and caregivers, scheduling services, and providing excellent customer service in both English and Spanish. In addition, you will perform general administrative and office support tasks, including data entry, maintaining accurate records, preparing documents, updating client and employee information, organizing electronic files, coordinating with the management team, and completing other clerical duties as assigned. This position requires strong organizational skills, attention…