Bilingual Mandarin Customer Service Representative (Remote)

About the job

Description: We are seeking a Mandarin- and English-speaking Customer Experience Specialist to support patients of a global healthcare organization. In this role, you will serve as a key point of contact, delivering accurate, compassionate, and timely assistance through phone-based support. This position is ideal for professionals who value stability, remote work, and long-term career development in the healthcare support industry. **Key Responsibilities** - Provide inbound phone support to patients, including: - Appointment scheduling and follow-ups - Medication refill coordination…