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Contact Center Business Analyst (Remote)

Kaleidoscope Innovation

Pay not listed

About the job

\* Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time. \* **Job Summary** - Assist in conducting targeted interviews and workshops to capture user needs, and ensure accurate documentation of stakeholder requirements - Participate in design discussions to capture software specifications, and aid in creation of process documentation. - Develop, refine, and document code for new software applications, following detailed design specifications to meet user requirements - Execute test plans…