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Contact Center Representative

InterMed, P.A.

Pay not listed

About the job

**SUMMARY:** **Work from home opportunity!** The Patient Services Representative serves as the primary point of contact for patients calling with medical concerns, administrative requests, and scheduling matters in a fast-paced call center environment. The person in this role is expected to have exceptional customer service abilities, strong scheduling judgment and decision making, and superb active listening and communications skills. This position is internally titled Patient Service Representative (PSR) at InterMed. **ESSENTIAL FUNCTIONS** - Primarily answer incoming phone calls for…