About the job
Work Flexibility: Remote Shift : Monday – Friday, 8:00 AM – 5:00 PM PT, required overtime as necessary Summary: As a Customer Care Support Specialist, you will provide essential administrative and operational support to ensure an exceptional customer experience. In this role, you will manage customer inquiries, process orders and returns, maintain accurate records, and resolve issues while ensuring compliance with quality and regulatory standards. You will collaborate with cross-functional teams to deliver timely, accurate solutions and support service level expectations. What You Will Do…