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Customer Service Agent II, Work From Home

Sutter Health

$20.82–$29.15/hr

About the job

We are so glad you are interested in joining Sutter Health!  **Position Overview:** Receives incoming inquiries and service requests from patients, employees, providers, vendors and others, via phone, email, web portal, etc. and responds to each with accurate and timely information utilizing the highest customer service and quality standards. Works as part of a team and others to support one or more of the service delivery teams. Establishes and maintains strong, collaborative relationships with customers to identify additional ways to be of service and ensure customer satisfaction. Helps…