About the job
If you've worked in retail, hospitality, or any customer-facing role, you already understand the core skill here: listening to what someone needs and helping them find the right answer. **Your background in those environments translates directly to this position. Here's what your day looks like:** - Review scheduled client appointments and prepare relevant benefit information before each call - Listen carefully to questions about coverage options and explain how different plans fit specific situations - Document conversations accurately and follow up with clients who need additional…