About the job
OptioRx is a dynamic premier national compounding pharmacy providing best in class patient care. We serve 50 states and are committed to fostering a team environment rooted in trust, innovation, efficiency, accountability, integrity, and energy. OptioRx is seeking a proactive and experienced **Customer Service Lead** to work alongside and lead a growing team of customer service representatives responsible for handling service-related inbound/outbound calls, email inquiries and customer resolutions. This role combines frontline support with strategic oversight, ensuring that every customer…