About the job
**Job Title: Customer Service Support Specialist** **Job Description** We are seeking a dedicated Customer Service Support Specialist to provide exceptional inbound customer service via phone and email. The role involves assisting customers with inquiries, issues, or requests for facility services, and performing various documentation duties. This position serves as a key point of contact, promoting positive customer relationships and ensuring effective communication with other departments. **Responsibilities** - Answer telephone inquiries related to day-to-day building maintenance…