About the job
**Job Summary** We are looking for a dependable, organized, and proactive Customer Service Specialist to join our team at a large lighting representative agency. This role covers the full order process, from entering and managing orders to answering customer questions, coordinating with manufacturers, processing returns, posting invoices, and making sure orders are properly closed out. The ideal candidate takes ownership of their work, follows up consistently and proactively, and enjoys working in a fast-paced, team-oriented environment. They should be comfortable working independently…