About the job
**SUMMARY** The Customer Service Specialist’s role is to respond to internal and external customer inquiries and to proactively contact clients to resolve outstanding issues. The primary objective of the Customer Service Specialist is to build long-term rapport with ordering clients and guide their orders through the various operational processes to completion. The Customer Service Specialist should provide ongoing and timely communication updates for both internal and external customers. **ESSENTIAL JOB FUNCTIONS** - Respond to all client inquiries regarding updated status of orders by…