About the job
**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Customer Support Lead based in the United States.** In this role, you will lead the development and execution of customer support operations within an innovative fintech and digital asset environment. You will serve as a primary point of contact for institutional clients and registered representatives, ensuring they receive responsive, reliable, and high-quality assistance. Your responsibilities will span customer onboarding, technical troubleshooting, issue…