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About the job
**Document Type:** Job Description **Position Title:** Customer Support Representative **Reports To:** Customer Success & Logistics Manager *Revised: 05/14/2025* **Company Overview** At Solutech, our mission is to ensure critical medical devices are always available to support the treatment and diagnosis of patients when they need it most. Our culture is driven by a shared commitment to making a positive impact—where a team of dedicated individuals goes above and beyond to make a real difference in people’s lives. As part of our team, you'll have the unique opportunity to help shape the…