About the job
Super Dispatch is looking to bring on a **Customer Support Specialist**, who will play a pivotal role in supporting our diverse customer base, including carriers, drivers, shippers, and brokers. In addition to addressing platform-related inquiries, you will handle billing issues, assist with our SuperPay solution, and ensure an exceptional user experience. This role demands a balance of technical proficiency, problem-solving skills, and customer empathy. We're looking for someone who is motivated, adaptable and professional who excels at balancing technical problem-solving with exceptional…