About the job
**Overview** As a Help Desk Technician, you’ll deliver responsive IT support that helps employees stay connected, productive, and confident using workplace technology. You’ll resolve requests across Windows and macOS devices, software, accounts, and networks, while documenting each interaction in help desk systems. Your impact: Clear, timely troubleshooting helps employees return to work with less disruption. **Responsibilities** - Provide technical support, desktop support, and customer service for hardware, software, operating systems, and mobile devices. - Diagnose equipment, software…