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About the job
**inTransition Call Center Supervisor** **Location**: Remote **FLSA Status**: Exempt **Reports to**: Department Manager **Job Summary**: Supervises, coaches, and develops the inTransition Customer Service Representative team. Oversees daily call center operations and drives employee and team performance. Ensures compliance with Defense Health Agency Psychological Center of Excellence inTransition program requirements and Revelations policies and procedures. Ensures service, accuracy, documentation, and quality expectations are met while supporting Service Members, Veterans, and their…