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Medical Support Assistant (Advanced) - Contact Call Center

U.S. Department of Veterans Affairs

Pay not listed

About the job

**Summary** Advanced Medical Support Assistant in a South Texas Veterans Healthcare System Contact Center as part of an interprofessional healthcare team. They provide support across multiple ancillary & interprofessional & determines the needs of the Veteran/caregiver. They play an integral role in achieving first-contact resolution through Veteran-centered delivery of care. They provide information on programs & initiatives available to Veterans & provides administrative referrals of services as needed. **Qualifications** Applicants pending the completion of educational or…