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About the job
**Please note this is a fully remote role. During the first four weeks of training, you must be able to work a different earlier shift.** The Phia Group provides, amongst other things, claim recovery services for health benefit plans. When a health benefit plan pays medical bills, and we later discover someone else should have paid those medical bills, The Phia Group – on behalf of the health plan – will seek to recover the funds. The ideal Customer Service Representative will present a service-driven mindset and strive for excellence in their interactions. Work in the Customer Service…