About the job
**Purpose:** The Operational Support Specialist is responsible for supporting the day-to-day operation of production systems, business applications, and operational workflows. This role monitors system performance, investigates and resolves routine operational issues, and collaborates with technical and business teams to ensure the reliable delivery of services. The ideal candidate is detail-oriented, analytical, and customer-focused with a strong desire to learn operational processes and technology systems. This position provides an opportunity to gain experience in production support…